71lbs Shipping Insights and Highlights: East Coast vs. West Coast
How do two of America’s biggest carriers shape up in some of the country’s most populated states? The answer reveals metrics driven by population, geographic location and simple financial commonsense.
Do free returns policies hurt your shipping budget?
Whether it’s the holiday season or year-round, consumers are returning packages in droves. This may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.
Say Anything w/Joel Gandara
Joel Gandara of Underwear Station discusses the importance of a work-life balance, how flaws in the industry can present a golden opportunity, and lessons learned from adopting a proper work ethic from a young age.
Say Anything w/David Tivadar
David Tivadar of Quiet Curtains discusses his soundproofing curtain company and delves into the challenges of matching growth with resources and the importance of commitment to finishing a set goal.
Deadlines, Do’s and Don’ts to Optimize Your Holiday Shipping with UPS and FedEx
Millions of parcels will soon be on their way and carrying the reputation of your business with them. Shippers should mark these dates on their calendar to make the most of seasonal shipping.
Introducing Our New Small Business Program: S.A.V.E.S.
Shipping AdVantages Equals Savings with 71lbs! Learn more about how small business owners can receive a free service fee on our Late Delivery Refunds service.
Say Anything w/Kat McMillan
Our resident Senior Partner Manager shares the coolest thing about her gig and three must-haves on a desert island.
Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?
Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is open, or they owe the shipper a refund.
How Package Size and Carrier Charges Affect the Shipper You Choose
Choosing the right shipping solution for your needs takes time. Learn the key things to choosing a parcel carrier.
Customer Service: The Importance of NPS
Knowing the Net Promoter Score can help a company gain insight on how to turn customers into an extension of marketing.
71lbs named one of "eight top startups in Fort Lauderdale"
We're proud be listed alongside so many innovative companies! Check us out in The Tech Tribune's review of FTL startups.
A Tale of A City: South Florida Edition
How does a shipment travel to/from South Florida? We tell the story of a package from point A to point B.
Persistence Pays Off
Jose Li recounts a conversation he had with an e-commerce company about how UPS's guaranteed service refunds could be saving his company a lot of money. He shows how YOU can do the same in a few easy steps.
Enhancing Inbound Receiving
Jose Li explains how you can optimize your inbound receiving practice by paying attention to each step of your logistics process, and tailoring your decisions to your exact needs based on a few easily identifiable metrics.